The New Reblog

Post updated on 2014/03/10 Reblogging on WordPress.com has a long and contentious history. When it was introduced in June  2010, there was a firestorm of protest by long-standing members of the community against what we felt was an usurpation of our copyrights. At every turn, WordPress.com Staff told us again and again how reblogging was aContinue reading “The New Reblog”

Use the Support Search, Luke!

Those of us who regularly volunteer in the Community Support Forums are well acquainted with user frustrations when it comes to getting a timely answer to an urgent question. What doesn’t always seem obvious is that answers to many of the questions asked in the forums can be found in one of the best resourcesContinue reading “Use the Support Search, Luke!”

Where to find help on WordPress.com

Once you set up your WordPress.com site at some point you’ll probably need extra help in finding information or solving an issue. While every new member of the WordPress.com community receives a welcome letter with a link to Learn WordPress, the always free tutorial for beginners, and other helpful resources, many answers can be foundContinue reading “Where to find help on WordPress.com”

Expired Domain? Oh no!

Have a Domain Name upgrade on @wordpressdotcom? Add the renewal date to your calendar and renew before it expires.Don't wait for a reminder! — JenT (@wpcommaven) July 13, 2012 WordPress.com users with expired domains seem to be the flavor du jour in the Community forums today. So, this would be a good opportunity to remindContinue reading “Expired Domain? Oh no!”

How to write a great bug report

As someone who frequently answers questions in the WordPress.com community support forums, the following suggestions from the JetPack blog on how to write a bug report are really excellent. “Often bug reports don’t include enough information. Meaning we have go back and ask for details so we can investigate. If you want to increase theContinue reading “How to write a great bug report”