Warning: a small rant lies ahead.
There are online services that should be lauded for the way they informed their users about what they were doing to make their service GDPR compliant, MailChimp for example. Sadly, WordPress.com was not one of them. While I realize that this is not comparing apples to apples, this support guide was way overdue. Yes, we users did receive a glut of information from Automattic/WordPress.com a minute ahead of GDPR that was and is spread out over a number of websites and documents and which was and still is difficult to understand and put in context regarding one’s own website. We had 2 years to prepare for GDPR. While users waiting to the last minute might be understandable, if regrettable, it’s untenable for WordPress.com itself.
Seriously looking forward to life after the GDPR!